Not resolved

Purchased a Myson towel warmer from, it was shipped in its original box, not packaged for delivery, and the box had obvious water damage. The product was COMPLETELY covered in rust.

I contacted the company and their customer service about this issue and have not gotten a single response besides "please send pictures" which I had already done, but provided more just in case. There customer service representatives are located overseas, and are less than helpful to say the least.

Do not do business with this company, they care not about there products or customers, only about making an extra dollar.

Monetary Loss: $148.

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