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We were building a new home and they had the Moen bath hardware I wanted and the grab bars we needed at a better overall total price than virtually anyone else. I ordered and paid back in mid-July and received an email 2 days later indicating that "some items are...
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Anonymous
Unhappy Customer

My order number was 94049. While I appreciate your being concerned now, I really could have used even a sliver of that concern from any one of your customer service people whe...

Homeperfect
Homeperfect

that I do apologize and for the lateness of your order being received. We do our best to make sure our site is as up to date as possible for items that are not available for i...

#263316
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Took my money, didn't ship product in 14 days...No customer service, loud music on hold up to 10 minutes...worst experience ever on-line. I can't even cancel. I've called seven times and each time asking nicely to get to a manager or customer, I've been dumped onto a...
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#245226
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HOMEPERFECT.COM will NOT respond to you. I received a cracked marble vanity top. I called customer service rep "Christy" (fake name I'm sure) within 48 hrs to report it - did not have computer access those two days. she told me that I had to send pictures of the...
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Anonymous
Christy from Home Perfect

I have not been out sick as the customer has claimed. Customer was advised we have ten days to file freight claim and we require initial notification of damage within two busi...

#243847
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I was looking for the best price on a grohe faucet that I fell in love with at a showroom. The showroom told me to buy it from them and when I looked online, it was half the price that the showroom gave me! I ordered this faucet online and it arrived to me within two...
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Aurora, New York
#238535
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I called HomePerfect.com to place an order for an item on their website. I was told the item was in stock. On the website it clearly states that if the item is in stock it should ship same day or next day. When I told the guy on the phone that I needed to know that...
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Dobbs Ferry, New York
#234542
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I ordered a new kitchen faucet from homeperfect. The box appeared to be opened and when I looked to make sure all the items were in box I discovered the main faucet housing finish was rubbed off in one spot and was very visible. I called homeperfect customer support...
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#233014
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Homeperfect.com Stay Clear!!! The items i purchased were advertised as in stock, which stated would take 1 to 2 days to be shipped, and a regional shipping chart they showed stated 2 to 3 days UPS to my location. well that equals 5 days on the high side and i needed...
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#225546
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BUYER BEWARE!!! This merchant advertises good prices, but expect to be billed instantly and wait many weeks or months to receive your merchandise....if you get it at all. Poor communication from this merchant. After not receiving my order in six weeks, I called the...
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#214601
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